To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.
Category Archives: Help
ReturnsOur policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods […]
Production Time: All orders are processed within 5 – 7 business days. Processing Time: It takes 1 – 2 days to ship your order from our warehouse to logistics companies. Shipping Time: You will receive your order from 7 – 15 business days (depends on shipping method) from the date that it is shipped out, not the date […]
If you have any questions, feel free to contact us by this form. We look forward to helping you. 4962 Coulter Lane, Richmond, VA 23219Monday – Saturday from 9:00 am to 6:00 pm